Privacy Policy

Making privacy a priority

Nava Solutions LLC highly respects your privacy regarding any information we may collect while operating our website. We recognise the importance of protecting your privacy and are committed to protecting personally identifiable information you may provide us through the Website. Our policy is designed to assist you in understanding what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources. This policy will be continuously assessed against new technologies, business practices and our customers’ needs.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Nava Solutions LLC collects non-personally identifiable information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Nava Solutions LLC’s purpose in collecting non-personally identifying information is to better understand how Nava Solutions LLC’s visitors use its website. From time to time, Nava Solutions LLC may release non-personally identifiable information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Nava Solutions LLC also collects potentially personally identifiable information like Internet Protocol (IP) addresses for users who submit data to us through forms or for logged in users and for users leaving comments on https://www.navasolutions.com/ (the “Site”) blog posts. Nava Solutions LLC only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally identifiable information as described below.

Gathering of personally identifiable Information

Certain visitors to Nava Solutions LLC’s websites choose to interact with Nava Solutions LLC in ways that require Nava Solutions LLC to gather personally identifiable information. The amount and type of information that Nava Solutions LLC gathers depends on the nature of the interaction. For example, we ask visitors requesting quotes at the Site to provide full name, email address, phone number, job title, company info (name, website, size).

When you visit this website or use our products you may knowingly provide us with personal information or we may collect personal information about you.

Personal information, or personally identifiable information (PII) means information that can be used to distinguish or trace an individual’s identity, either alone or when combined with other personal or identifying information that is linked or linkable to a specific individual.

We may collect, use, store and transfer different kinds of personal information about you which we have grouped together follows: - Identity Data - includes first name, last name, username or similar identifier, title, date of birth and gender. - Contact Data - includes email address and telephone numbers. - Technical Data - includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website]. - Usage Data - includes information about how you use our website, products and services. - Marketing and Communications Data - includes your preferences in receiving marketing from us and your communication preferences.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

Security

The security of your Personal Information is important to us, thus we have in place security measures to prevent your personal data from being accidentally lost, used or accessed in any unauthorized way.

Nava Solutions LLC discloses potentially personally identifiable and personally-identifiable information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Nava Solutions LLC’s behalf or to provide services available at Nava Solutions LLC’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Nava Solutions LLC’s website, you consent to the transfer of such information to them. Nava Solutions LLC will not rent or sell potentially personally identifiable and personally identifiable information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Nava Solutions LLC discloses potentially personally identifiable and personally identifiable information only in response to a subpoena, court order or other governmental request, or when Nava Solutions LLC believes in good faith that disclosure is reasonably necessary to protect the property or rights of Nava Solutions LLC, third parties or the public at large.

If you are a registered user (contacted Nava Solutions, downloaded software or requested a quote) of the Site and have supplied your email address, Nava Solutions LLC may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Nava Solutions LLC and our products, unless you explicitly opt out. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum.

If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. We will ensure that such requests, if published, will not contain any personally identifiable information (e.g. IP address or name). Nava Solutions LLC takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally identifiable and personally identifiable information.

With all the considered measures, it is important to remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Retention of Data

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Remarketing

The Site uses the remarketing services to advertise on third party websites (including Google Adwords) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and the privacy policy of third-party vendors. You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Aggregated Statistics

Nava Solutions LLC may collect statistics about the behavior of visitors to its website. Nava Solutions LLC may display this information publicly or provide it to others. However, Nava Solutions LLC does not disclose your personally identifiable information.

Cookies

To enrich and perfect your online experience, Nava Solutions LLC uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Nava Solutions LLC uses cookies to help it’s website identify and track visitors, their usage of the Site, and their website access preferences. Nava Solutions LLC visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Nava Solutions LLC’s websites, with the drawback that certain features of Nava Solutions LLC’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Nava Solutions LLC’s use of cookies.

E-commerce

Those who engage in transactions with Nava Solutions LLC – by purchasing Nava Solutions LLC’s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Nava Solutions LLC collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Nava Solutions LLC. Nava Solutions LLC does not disclose personally identifiable information other than as described below. And visitors can always refuse to supply personally identifiable information, with the caveat that it may prevent them from engaging in certain website-related activities.

Business Transfers

If Nava Solutions LLC, or substantially all of its assets, were acquired, or in the unlikely event that Nava Solutions LLC goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Nava Solutions LLC may continue to use your personal information as set forth in this policy.

Under certain circumstances, you have rights under data protection laws in relation to your personal data. - Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. - Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. - Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. - Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. - Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; © where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. - Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. - Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contract sales@navasolutions.com

NO FEE USUALLY REQUIRED

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

WHAT WE MAY NEED FROM YOU

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

TIME LIMIT TO RESPOND

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Privacy Policy Changes

We may change this Privacy Policy from time to time. If/when changes are made to this privacy policy, we will email users who have given us permission to do so. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.